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Terms of use

These terms apply to blackkeys.ai, operated by Akson Group Sàrl, and to any Black Keys account you hold. By using the site you accept them.

Institutions use Black Keys under a separate agreement with us, and that agreement prevails over these terms. If an institution gave you access, its own terms also apply between you and it.

Last updated 27 October 2026

The website

The site describes Black Keys and our company. Its content is general information. It is not an offer, and it is not financial, legal or tax advice. A commercial commitment exists only once signed in writing.

Accounts

Keep your sign-in details to yourself, use multi-factor sign-in where it is offered, and tell us or your institution at once if you think someone else has used your account. You are responsible for what happens under your account until you do.

We may suspend an account that is being misused or that puts other users or the platform at risk, and we tell the institution concerned.

Acceptable use

Do not:

  • try to get around access controls, test for vulnerabilities without our written permission, or reach data that is not yours;
  • copy the site or the platform in bulk with automated tools;
  • upload malicious code or anything unlawful;
  • disrupt the service or overload it;
  • decompile or reverse engineer the software, except where the law expressly allows it.

To report a security issue, write to security@blackkeys.ai.

Intellectual property

The site, the software, the Black Keys name and logo, and their content belong to Akson Group Sàrl or its licensors. You may view and print pages for your own reference. Any other use needs our written permission.

Availability

We work to keep the site and the platform available, but we do not promise uninterrupted access. We may pause them for maintenance or change features. Service levels for institutions are set in their agreement.

Liability

As far as the law allows, we exclude liability for damage arising from use of the site, from its unavailability or from reliance on its content. This exclusion does not apply to damage caused intentionally or through gross negligence, or to liability the law does not allow us to exclude.

Links to other websites are provided for convenience. We do not control those sites and are not responsible for them.

Personal data

How we handle personal data is explained in the privacy notice.

Changes

We may update these terms. The date at the top shows the current version, and continued use after a change means you accept it.

Governing law

These terms are governed by Swiss law. The courts of Lausanne have jurisdiction, subject to any mandatory place of jurisdiction the law gives consumers.

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